Privacy Policy

Privacy Policy

At BitStarz Casino, we are committed to protecting your personal data and ensuring that it is processed fairly, transparently, and securely.

What information do we collect?

When you create an account with us or use our services, we may collect the following types of information:

• Your name and contact details (address, phone number, email)
• Your date of birth and nationality
• Financial information (bank account details, credit card numbers, etc.)
• Transaction history and betting patterns

Why do we need this information?

We require your personal data to:

• Verify your identity and age for regulatory purposes
• Process payments and withdrawals securely
• Comply with anti-money laundering and know-your-customer regulations
• Provide you with a personalized experience on our website and mobile app

How do we use your information?

We use your personal data to:

• Create and manage your account
• Facilitate transactions (deposits, withdrawals, bets)
• Send you marketing communications (newsletters, promotions, etc.)
• Improve our services and provide a better user experience

Who has access to my information?

Your personal data is shared with:

• Our payment processors (for payment facilitation)
• Regulators (for compliance purposes)
• Third-party vendors (for service delivery)

We take all necessary measures to ensure that your data is protected from unauthorized access, use, or disclosure.

How do I control my data?

You have the right to:

• Access your personal data
• Correct any inaccuracies in your data
• Request erasure of your data
• Object to processing of your data

Please contact our support team if you wish to exercise these rights.

Cookies and tracking technology

We use cookies and other tracking technologies (beacons, pixels) to:

• Improve user experience
• Analyze traffic patterns
• Personalize content

You can control the use of cookies through your browser settings or mobile app preferences.

Security measures

We take all necessary security measures to protect your data from unauthorized access, including:

• Encryption (HTTPS)
• Firewall protection
• Regular backups and disaster recovery plans

Changes to our policy

We may update this privacy policy at any time. We will notify you of significant changes through email or other communication channels.

Contact us

If you have questions about this policy or wish to raise a concern, please contact our support team:

Email: [insert email address]Phone: [insert phone number]

Thank you for choosing BitStarz Casino!